1. Introduction

Welcome to TM & CO Cleaning Services. These Terms and Conditions govern your use of our website and the services provided by TM Cleaning Services. By accessing our website or using our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

2. Service Agreement

a. Service Description: TM & CO Cleaning Services offers professional cleaning services for residential properties, offices, residential care homes, and other specified locations.

b. Service Availability: Our services are available in Northampton and surrounding areas, subject to scheduling availability.

c. Service Terms: The specific terms of each service, including pricing, scope of work, and duration, will be agreed upon between TM & CO Cleaning Services and the client before commencing the service.

3. Booking and Payment

a. Booking: To request our services, you may contact us through our website, email, or phone. We will confirm the service details, scheduling, and pricing with you.

b. Payment: Payment for services can be made by the methods specified by TM & CO Cleaning Services. Full payment is due upon completion of the service, unless otherwise agreed upon.

c. Cancellation: If you need to cancel or reschedule a service, please provide at least [insert cancellation notice period] notice to avoid cancellation fees.

4. Customer Responsibilities

a. Property Access: The client must ensure that our cleaning team has access to the property at the agreed-upon time.

b. Safety: Clients must inform us of any potential hazards or safety concerns at the property before the service commences.

c. Valuables and Fragile Items: Clients are responsible for securing any valuables or fragile items before the service. TM   & CO Cleaning Services will not be liable for any loss or damage to such items.

5. Service Limitations

a. Health and Safety: Our cleaning team will not perform tasks that may pose health and safety risks or require specialized training.

b. Heavy Lifting: Our cleaning team will not lift heavy items or furniture.

c. Hazardous Materials: Our cleaning team will not handle or dispose of hazardous materials, chemicals, or biohazards.

6. Liability and Insurance

a. Liability Limitation: TM & CO Cleaning Services shall not be liable for any damages, losses, or injuries arising from the use of our services, except in cases of willful misconduct or gross negligence.

b. Insurance: TM & CO Cleaning Services maintains liability insurance to cover any accidental damages caused by our team during the service.

7. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or services, you consent to the practices described in our Privacy Policy.

8. Changes to Terms and Conditions

TM & CO Cleaning Services reserves the right to update these Terms and Conditions as needed. Any changes will be effective upon posting on our website.

Thank you for choosing TM & CO Cleaning Services. If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].